FAQS

Frequently Asked Questions

1. Which CPAP machines is this battery compatible with?

This CPAP battery comes with four DC cables for CPAP machines and works with most major brands on the market. Includes ResMed S9, AirSense 10, AirCurve 10, AirMini, AirSense 11, Philips DreamStation and DreamStation 2. With the right cable or a cigarette lighter inverter, it should be compatible with nearly any CPAP machine.

2. How long can the CPAP battery last on a full charge?

The ES960 CPAP battery can last up to 30 hours or even more on a full charge. However, how long it actually lasts can vary depending on several factors like your CPAP machine's pressure settings, use of the heated tube, and humidifier. For instance, if you're using high pressure and both the heated tube and humidifier, the battery might only last a few hours. To extend battery life, it's a good idea to reduce or turn off these features.

The ES720 CPAP battery can last up to 24 hours or even more on a full charge. However, how long it actually lasts can vary depending on several factors like your CPAP machine's pressure settings, use of the heated tube, and humidifier. For instance, if you're using high pressure and both the heated tube and humidifier, the battery might only last a few hours. To extend battery life, it's a good idea to reduce or turn off these features.

The ES400 AIR CPAP battery can last up to 15 hours or even more on a full charge. However, how long it actually lasts can vary depending on several factors like your CPAP machine's pressure settings, use of the heated tube, and humidifier. For instance, if you're using high pressure and both the heated tube and humidifier, the battery might only last a few hours. To extend battery life, it's a good idea to reduce or turn off these features.

3. Is this battery FAA/TSA approved?

FAA/TSA restrictions that Lithium-ion batteries with a watt-hour rating (Wh) of 100Wh or less are allowed in carry-on baggage and do not require special permission. Lithium-ion batteries with a watt-hour rating (Wh) between 100Wh and 160Wh are also allowed in carry-on baggage but require airline approval. Lithium-ion batteries over 160Wh are generally prohibited from being carried in either carry-on or checked baggage. These batteries are subject to specific regulations under the International Air Transport Association (IATA) rules.

The ES960 CPAP battery has a capacity of 297.6Wh, which exceeds the FAA/TSA limit for carry-on batteries. Therefore, it cannot be taken on a plane.

The ES720 CPAP battery has a capacity of 266.4Wh, which exceeds the FAA/TSA limit for carry-on batteries. Therefore, it cannot be taken on a plane.

The ES400 AIR CPAP battery has a capacity of 148Wh. This battery is within the FAA/TSA limit for carry-on batteries, but it requires airline approval before you can bring it on a plane. Make sure to get approval from your airline before your flight.

4. Can this battery power 2 CPAP machines at the same time?

Yes, the ES960/ES720 CPAP battery can power two CPAP machines simultaneously using the DC and cigarette lighter ports. But please note that running two CPAP machines at the same time will consume a lot of power. This will significantly reduce the battery’s runtime.

5. How to recharge this battery? (ES960,ES720)

The CPAP battery DC port supports input power up to 96W, with an input voltage of 18-24V, and is compatible with a 5.5mm x 2.1mm plug. USB-C port supports input power up to 60W and with built-in MPPT.

You can charge the battery using these methods:

  • Wall Outlet: Use the included AC adapter to charge the battery through a standard wall outlet.
  • Car Charger: Use a car charger with a USB-C output. Plug it into your car’s power socket and connect it to the battery’s USB-C port with a USB-C cable. For faster charging, a car charger with an output of 60W or more is recommended.
  • Solar Panel: Use a solar panel with an output of 100W or more. The solar panel should have an output voltage within the 18-24V range and come with a 5.5mm x 2.1mm DC plug.
6. How to recharge this battery? (ES400 AIR)

The CPAP battery DC port supports input power up to 72W, with an input voltage of 12-24V, and is compatible with a 5.5mm x 2.1mm plug and with built-in MPPT.

You can charge the battery using these methods:

  • Wall Outlet: Use the included AC adapter to charge the battery through a standard wall outlet.
  • Car Charger: Use a cigarette lighter to plug(5.5mm x 2.1mm) cable to recharge it.
  • Solar Panel: Use a solar panel with an output of 80W or more. The solar panel should have an output voltage within the 12-24V range and come with a 5.5mm x 2.1mm DC plug.
7. How do I connect this battery to my CPAP machine? (ES960, ES400 AIR)

Different CPAP machines operate at different voltages. Before connecting, you need to confirm the operating voltage of your CPAP machine by checking the technical specifications label on the CPAP machine or the AC adapter provided with the CPAP machine. For example, ResMed CPAP series operates at 24V, while Philips CPAP series operates at 12V. Once you have confirmed the operating voltage of your CPAP machine, press and hold the voltage setting button for about 3 seconds. You will see the screen start flashing at 12V. Without waiting, press the button again to cycle through 16.5V, 20V, and 24V. Continue pressing to cycle back to 12V. When the screen displays the voltage that matches your CPAP machine's operating voltage, stop pressing the button. The voltage will lock in after about 3 seconds, and the battery pack will output the voltage displayed on the screen. Then, select the correct cable from the provided DC cables to connect the battery pack to the CPAP machine, and your CPAP machine will be powered.

8. How do I connect this battery to my CPAP machine? (ES720)

Different CPAP machines operate at different voltages. Before connecting, you need to confirm the operating voltage of your CPAP machine by checking the technical specifications label on the CPAP machine or the AC adapter provided with the CPAP machine. For example, ResMed CPAP series operates at 24V, while Philips CPAP series operates at 12V. Once you have confirmed the operating voltage of your CPAP machine, press and hold the voltage setting button for about 3 seconds. You will see the red voltage indicator light start flashing at 12V. Without waiting, press the button again to cycle through 16.5V, 20V, and 24V. Continue pressing to cycle back to 12V. When the voltage indicator light displays the voltage that matches your CPAP machine's operating voltage, stop pressing the button. The voltage will lock in after about 3 seconds, and the battery pack will output the voltage displayed on the screen. Then, select the correct cable from the provided DC cables to connect the battery pack to the CPAP machine, and your CPAP machine will be powered.

9. Why is it fully charged but not working for my CPAP? (ES960, ES400 AIR)

Before connecting, you need to confirm the operating voltage of your CPAP machine by checking the technical specifications label on the CPAP machine or the AC adapter provided with the CPAP machine. For example, ResMed CPAP series operates at 24V, while Philips CPAP series operates at 12V. Once you have confirmed the operating voltage of your CPAP machine, press and hold the voltage setting button for about 3 seconds. You will see the screen start flashing at 12V. Without waiting, press the button again to cycle through 16.5V, 20V, and 24V. Continue pressing to cycle back to 12V. When the screen displays the voltage that matches your CPAP machine's operating voltage, stop pressing the button. The voltage will lock in after about 3 seconds, and the battery pack will output the voltage displayed on the screen. Then, select the correct cable from the provided DC cables to connect the battery pack to the CPAP machine. If it still doesn't work, check the cable connection and the status of the CPAP machine itself.

10. Why is it fully charged but not working for my CPAP? (ES720)

Before connecting, you need to confirm the operating voltage of your CPAP machine by checking the technical specifications label on the CPAP machine or the AC adapter provided with the CPAP machine. For example, ResMed CPAP series operates at 24V, while Philips CPAP series operates at 12V. Once you have confirmed the operating voltage of your CPAP machine, press and hold the voltage setting button for about 3 seconds. You will see the red voltage indicator light start flashing at 12V. Without waiting, press the button again to cycle through 16.5V, 20V, and 24V. Continue pressing to cycle back to 12V. When the voltage indicator light displays the voltage that matches your CPAP machine's operating voltage, stop pressing the button. The voltage will lock in after about 3 seconds, and the battery pack will output the voltage displayed on the screen. Then, select the correct cable from the provided DC cables to connect the battery pack to the CPAP machine. If it still doesn't work, check the cable connection and the status of the CPAP machine itself.

11. How do I turn off the battery?

When you have activated the fixed voltage output mode to power your CPAP machine, after use, simply press and hold the voltage setting button for about 3 seconds to exit the fixed voltage output mode. In the absence of a load, the battery pack will automatically shut down after a few seconds.

12. Does this battery work with solar charging? (ES960, ES720)

Yes, this battery can be recharged by using a solar panel. It has a built-in MPPT, and the DC port supports a maximum input of 96W with an input voltage range of 18-24V. It is compatible with plug sizes of 5.5mm*2.1mm. As long as your solar panel outputs voltage within the 18-24V range and has a DC 5521 plug, it can charge the battery. We recommend using a solar panel with a 100W output or more.

13. Does this battery work with solar charging? (ES400 AIR)

Yes, this battery can be recharged by using a solar panel. It has a built-in MPPT, and the DC port supports a maximum input of 72W with an input voltage range of 12-24V. It is compatible with plug sizes of 5.5mm*2.1mm. As long as your solar panel outputs voltage within the 12-24V range and has a DC 5521 plug, it can charge the battery. We recommend using a solar panel with a 800W output or more.

14. Will it work with an ResMed AirSense 10? (ES960, ES400 AIR)

Yes, this CPAP battery can power your AirSense 10. The AirSense 10 operates at 24V, and this battery can be set to output 24V. The package includes a cable for connecting to the AirSense 10 machine. To connect, press and hold the voltage setting button for about 3 seconds. You will see the battery screen start flashing at 12V. Without waiting, press the button again to cycle through 16.5V, 20V, and 24V. Continue pressing to cycle back to 12V. When the screen displays 24V flashing, stop pressing the button. After about 3 seconds, the voltage will lock in. Then, select the DC cable marked 【For AirSense 10】 from the provided cables, connect the battery pack to the CPAP machine, and your CPAP machine will be powered. After use, press and hold the voltage setting button to exit the fixed voltage mode. In the absence of a load, the battery pack will automatically shut down after a few seconds.

15. Will it work with an ResMed AirSense 10? (ES720)

Yes, this CPAP battery can power your AirSense 10. The AirSense 10 operates at 24V, and this battery can be set to output 24V. The package includes a cable for connecting to the AirSense 10 machine. To connect, press and hold the voltage setting button for about 3 seconds. You will see the battery red voltage indicator light start flashing at 12V. Without waiting, press the button again to cycle through 16.5V, 20V, and 24V. Continue pressing to cycle back to 12V. When the red voltage indicator light displays 24V flashing, stop pressing the button. After about 3 seconds, the voltage will lock in. Then, select the DC cable marked 【For AirSense 10】 from the provided cables, connect the battery pack to the CPAP machine, and your CPAP machine will be powered. After use, press and hold the voltage setting button to exit the fixed voltage mode. In the absence of a load, the battery pack will automatically shut down after a few seconds.

16. Does the battery support pass-through charging? (ES720, ES400 AIR)

Yes, this CPAP battery does support pass-through charging. To use this feature, connect the included adapter to the battery's DC input port, and use the cigarette lighter output port to connect your CPAP machine. Please note that a cigarette lighter cable is not included in the package, so you'll need to purchase one separately. Make sure to get a cable with a voltage converter that matches your CPAP machine’s requirements. The converter's output voltage should align with the operating voltage of your CPAP machine. If you’re unsure whether the cable is correct, please contact our support.

17. Does the battery support pass-through charging? (ES960)

Yes, this CPAP battery supports pass-through charging. You can use the included adapter to connect to the battery's DC input port and power your CPAP machine via the DC port using the provided DC cable, or through the cigarette lighter output port. This allows the battery to charge while simultaneously powering your CPAP machine. Please note that a cigarette lighter cable is not included in thepackage. You will need to purchase a cigarette lighter plug to DC cable with a voltage converter that matches your CPAP machine’s input size and operating voltage. If you’re unsure whether the cable is correct, please contact our support.

18.What do I need to charge cpap battery from cigarette lighter?

You will need to purchase a cigarette lighter plug to DC cable with a voltage converter that matches the operating voltage of your CPAP machine. Ensure that the DC end is compatible with your CPAP machine’s input size, and the voltage converter’s output matches your CPAP machine's operating voltage.